FAQ

What are your hours of operation?

Most L'Étoilée customers order online. We also have a physical store where we offer a wide range of products. Our store is generally open daily from 8am to 8pm, but please contact us prior to visiting, as the hours may vary. Week-end are also available.

Monday: 8:00am to 8pm
Tuesday: 8:00am to 8pm
Wednesday: 8:00am to 8pm
Thursday: 8:00am to 8pm
Friday: 8:00am to 5pm
Saturdays on Sunday: On appointment

When should I expect my order?

When all items are in stock, you will receive your order in 2 to 4 business days in Quebec and up to 6 days in Western Canada. Receving time could be longer in Christmas Time. Express shipping or pick-up in store are always available. Contact us for more infos.

Is it possible to order from United States?

We already have a few customers in United States. Processing your order normally in the cherck-out process and no shipping will be ask to you. L'Etoille will send you a complete invoice with shipping if applied. We ship worldwide and custom fees are at the customer's charge.

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